PolyComp has a full range of Queue Management Systems. Below are a some of our queue managment systems.

"WALKMAN" TELLER INDICATOR DISPLAY

Applications
- First Come first Serve Systems

Features
- General Messages.
- Date : Month : Day : Time
- Teller Number and Walkman

Operation:
Client enters premises and is quided to the QUEUE that will suit their requirements. On reaching the head of the queue the client waits for the "Walkman" Teller Indicator Buzzer to indicate a Vacant Teller. The client checks the LED Display to see which teller is vacant. The client follows the animated man walking in the direction is walking. On completion of transaction, the client exits the queue and the teller presses the push button to trigger the "Walkman" TELLER INDICATOR.
Benefits:
Clients are served in the order they arrive, the queue guides the client to the correct position for service. Staff do not have to vocally call clients to teller window - no more - "NEXT PLEASE".

Product specifications:
Dimensions - 985mm (L) x 130mm(H)
Display Colours - As per customers requirements.
Weight - 6Kg
LED Brightness - 40mcd or 100mcd
LED Colour - Red , Green , Amber
Electronic Text Height - 30 or 60mm
Viewing Distance - 20 meters
Power Supply - 110VAC/220VAC

TELLER INDICATOR DISPLAY

Applications:
- Banks
- Licencing Departments
- Municipal Offices
- Retail and Wholesale stores
... any business that has tellers and queues

Features:
Attractive, Wall Mounted, LED Direction / Teller Indicator.

Operation:
Client enters bank and is quided to the QUEUE that will suit their requirements. On reaching the head of the queue the client waits for the Teller Indicator Buzzer to indicate a Vacant Teller. The client checks the LED Display to see which teller is vacant. The client follows the ARROW ot the TELLER NUMBER indicated by the teller indicator. On completion of transaction, the client exits the queue and the teller presses the push button to trigger the TELLER INDICATOR.

Benefits:
Clients are served in the order they arrive, the queue guides the client to the correct position for service. Staff do not have to vocally call clients to teller window - no more - "NEXT PLEASE".

Product specifications:
- TELLER INDICATOR DIMENSIONS – 450mm x 415mm
- DISPLAY CONSTRUCTION – Powder Coated Mild Steel with Powder Coated Extruded Aluminium LED Display Unit.
- DISPLAY COLOURS – as per customer requirements.
- LED COLOURS – Red Numerals and Green Arrows.
- CHARACTER HEIGHT – 90mm
- VIEWING DISTANCE – 36 meters
- POWER SUPPLY – 110 / 220VAC
- INSTALLATION – Hard – wire installation




TELLER INDICATOR DISPLAY WITH GENERAL MESSAGE DISPLAY

Applications:
- For all First Come First serve environments.

Features:
- Teller Number Indicator
- Directional Arrow
- General Message Display
- Date, Month, Day and Time can be displayed.

Product Specifications
- DIMENSIONS - 650mm x 210mm
- DISPLAY CONSTRUCTION - Extruded Aluminium Enclosure with Perspex front panel.
- DISPLAY COLOURS - As per customers requirements.
- WEIGHT - 6kg.
- LED BRIGHTNESS - 40mcd or 100mcd.
- LED COLOUR - Red, Green or Amber.
- ELECTRONIC TEXT HEIGHT - 30mm Dot Matrix.
- VIEWING DISTANCE - 20 meters
- ELECTRONIC TEXT LANGUAGE - English
- POWER SUPPLY - 220/110 VAC

Below is a Diagram of the operation of this system

- Teller Operator presses the Push Button - the Buzzer attracts the customer and the electronic display indicates a vacant teller point.


MANUAL TICKET TELLER SYSTEM

Applications:
- Licencing Departments, Municipalities and Government Departments Queue Systems.
Features:
- The PolyComp manual ticket issuing system is essentially a teller or pay-point call system with some added intelligence.
- The system consists of an MS16/2 - 1L display with voice over (an intergrated speaker).
- Any combination of one-up to 16 or 32 electronic LCD keypads.
- A manual ticket dispenser.

Product Specifications:
Dimensions - 650mm x 245mm
Display Construction - Aluminium Extruded Enclosure with Perspex Front Panel
Display Colours - As per customers requirements
Weight - 6kg
Character Height - 60mm
LED Brightness - 40 or 100mcd
LED Colour - Red, Green, Amber.
Viewing distance - 20 meters
Electronic Text Language - English
Vinyl Signage - Ticket Teller
Power Supply - 220 / 110 VAC



Mode of Operation:
Once a ticket has been taken by a client, the client reports to the receiving desk or cubicle. Hands over all the relevant documentation for processing at which the operator also then writes the ticket number on the documents for referral. The client proceeds then to sit down untill electronically called by number (i.e.) the ticket number to be entered via keypad by the operator, which then audio-visually calls the client for service to the relevant point cubicle.

AUTOMATED CLIENT SERVICE SYSTEM.

Application
For businesses / organisations that require pro-active queue management systems.

Product Specifications
UNIT 1
Desicription - Client Service Push Button Option Panel and Automatic Ticket Dispenser.
Dimensions - 455mm(w)x 265mm(l) x 175mm(h)
Display Construction - Powder Coated Chromodek or Natural Brushed Aluminium Desk Top.
Display Colours - As per customers requirement.
Power Supply - 220VAC-7VDC 45W and printer Power Supply.


UNIT 2
Description - Central Operators Display.
Dimensions - 430mm(w) x 455mm(l) x 65mm.
Display Construction - Powder Coated Aluminium Extrusion & Powder Coated Chromodek - Wall Mount.
Display Colours - As per customer's requirement.
Power Supply - 220VAC - 7VDC 45W
LED Colour - Red or Green
LED Character Height - 4 digit, 7 Segment, 20mm Height.

UNIT 3
Description - Audio / Visual Teller Indicator.
Dimensions - 1250mm(L) x 155mm(w) x 65mm(h)
Display Construction - Aluminium Extrusion with Red perspex front Panel.
Display Colours - As per customer's requirements.
Power Supply - 220VAC - 5VDC 45W.
LED Brightness - 40mcd or 100mcd
LED Colour - Red, Green or Amber.
LED Character Height - 60mm
Viewing distance - 20 meters.
Electronic Text Language - English.
Audio Language - English with volume control.

UNIT4
Description - Operator LCD Keypad.
Dimensions - 95mm (w) x 125mm (l)
Display Construction - Plastic - Desk Top.
Display Colours - Black
LCD Character Height - 6mm.
Electronic Text Language - English.


System Components - The Automated Ticket Issuing Call System is computer based operating under the control of its own application software
- The client interface consists of a Push-button panel, clearly marked with each function/option in vinyl lettering corresponding to each push-button.
- Intergrated into the client interface, is a thermal printer which under software command print out and issues the relevant ticket according to each client's selection.
- A central client queue call display (MS16/2-1L, with built in voice facility)
- A central operators display (Rate board type display)
- Two or more (up to 16) operators LCD Keypads.  

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